Predictable Monthly IT Pricing Without Hourly Meters or Hidden Fees
No long-term contracts. No surprise invoices for routine troubleshooting. Get a dedicated US-governed technical pod with guaranteed sub-15m response times at one predictable flat monthly rate.
Choose the Sizing Tier That Fits Your Fleet
Every tier includes unlimited remote ticket resolution, automated OS patching, and proactive security monitoring. Sized cleanly to your exact seat count.
Essential Remote Pod
Designed for lean professional teams who need rapid, reliable desktop troubleshooting, user administration, and zero downtime.
- ✓ Unlimited sub-15m remote desktop support
- ✓ Microsoft 365 & Google Workspace administration
- ✓ Employee onboarding & offboarding provisioning
- ✓ Next-gen EDR antivirus & patch automation
- ✓ Cloud backup status & storage health monitoring
- ✓ Dedicated US Helpdesk Pod Lead
Dedicated Fleet Pod
Complete full-service IT department replacement. Named senior engineer, advanced threat protection, and infrastructure management.
- ✓ Named Primary Systems Architect + Secondary Pod
- ✓ 24/7 automated endpoint threat mitigation & EDR
- ✓ Cloud disaster recovery & backup recovery testing
- ✓ Network firewall, VPN & Wi-Fi performance audits
- ✓ Quarterly Executive IT & Security Roadmap reviews
- ✓ Critical priority incident escalation queue
Engineering & Ops Pod
Full dedicated technical engineering pods for high-growth firms, custom web/app stacks, and white-label co-managed MSP partnerships.
- ✓ Dedicated Offshore IT & Web Engineering Pod
- ✓ Custom WordPress, web widgets & internal app maintenance
- ✓ White-label co-managed IT operations for MSPs
- ✓ Enterprise endpoint security & automated patch defense
- ✓ 24/7/365 active infrastructure & server monitoring
- ✓ Custom Jira / Slack integration with your team
Estimate Your Team’s Pod Configuration
Select your active workstations to see your recommended pod allocation, SLAs, and operational model.
Traditional Hourly IT vs. GoProIT Flat Pods
Why small businesses lose thousands on hourly break-fix billing and multi-year MSP lock-ins.
Frequently Asked Pricing Questions
Common questions small business owners ask about our flat-rate agreements.
How are monthly flat rates determined for my company? +
Your monthly rate is calculated based on the number of active users/workstations, cloud environment complexity (Microsoft 365 or Google Workspace), and whether you require advanced 24/7 threat defense monitoring or dedicated technical pods. Once established, your monthly invoice is completely fixed—never fluctuating based on how many tickets your team submits.
Are there really zero setup or onboarding fees? +
Yes. Traditional MSPs charge thousands of dollars just to audit your machines and deploy agents. At GoProIT, endpoint onboarding, remote monitoring agent installation, and your initial security posture audit are 100% complimentary upon joining our monthly service.
What is included in “Unlimited Remote Support”? +
Everything your users need to get work done: fixing email crashes, Outlook syncing, printer connectivity, software installs, browser issues, slow laptop diagnostics, malware cleaning, and user password resets. There is no cap on ticket submissions.
Do you require long-term annual contracts? +
No. All GoProIT standard service plans operate on a flexible month-to-month agreement. We believe in earning your trust and business every single month through sub-15m response times and flawless operations, rather than locking you into restrictive 3-year commitments.
Can we scale seats up or down as our company grows? +
Absolutely. When you hire new team members, we provision their workstation, email, and security permissions on day one. If team size scales down, we immediately decommission access and adjust your monthly billing on the next billing cycle.
How quickly can our team be onboarded? +
We can deploy remote management agents and begin active helpdesk coverage within 24 to 48 hours of your kickoff briefing. For emergency support situations, our senior engineers can establish secure remote sessions immediately.